Loads of plans for a fully-customized hosting experience
Limited support hours for the phone
Arvixe offers a good mix of both reliability and affordability.
While many hosts have a specific focus, Arvixe doesn’t seem to focus on any one thing. Shared, VPS, and Dedicated hosting are available in a wide range of plans.
If you like to compare options and prices, you’ll feel right at home on the Arvixe site. It almost feels like they wanted a "something for everyone" vibe with everything from personal websites, business or even reseller options available.
Arvixe also offers a free domain for life for new customers who choose to put a new site on their servers.
This host is perfect for those who want to keep their options open because each plan here also comes with a 60 day money back guarantee.
While there are plenty of options, Arvixe is very "middle of the road".
Developers or advanced webmasters that want a highly customizable experience (in terms of resource management) won’t find what they’re looking for here.
Arvixe has cast a wide net. Lots of hosting options are available in five main categories: Personal, Business, Reseller, VPS and Dedicated.
You can also choose between Windows and Linux servers for each category. With Linux accounts you get their free RV Sitebuilder to help you get going.
Personal and Business is only available on shared hosting with might be a problem for some. However Business level customers get a dedicated IP and lower volume servers to increase reliability and uptime.
The Reseller option isn’t unique to Arvixe but it is a nice for those looking to selling hosting themselves. The plans here are based on how much disk space and bandwidth you need, so you only pay for what you will be using. A nice bonus is you’re allowed unlimited domains.
The VPS options are also numerous and dedicated hosting is basic, but customizable to your needs.
If you currently have a website but wish to switch hosting to Arvixe, they offer free migration and will transfer your site for no additional cost. Free migration is available for all hosting plans.
Where Arvixe stands out from the pack is in communication. Some host’s don’t let you know that a problem has occurred until after they have fixed the issue (if at all).
Arvixe allows you to view current and upcoming maintenance that might affect your site as well as any past events. When it comes to your business, you definitely don’t want to be surprised by scheduled maintenance.
Lot’s of hosts will roll out the red carpet to get new users to sign up but then leave their current users feeling left out in the cold. Arvixe wants it’s current user base to stick around and has a few unique offers not found at other hosts.
For current users Arvixe offers a discount if you decide to open additional accounts. Have a business hosted through Arvixe and want to start a personal site? You get a discount!
They also have a lifetime 10% discount coupon available for the shared and VPS plans they offer. Lifetime. That is not something you see everyday. If you received a free domain when you signed up you also get to keep that free domain for life if you continue to host with them.
Arvixe has had some trouble in the past with questionable support. They offer 24/7 chat as well as phone support. The call line is only open 9 a.m. to 5:30 p.m. CST.
The support has gotten better recently with most issues being put in front of a representative quickly. Resolution times however are a bit longer than with other hosts. Chat wait times average around 5 minutes and the response time by phone has also improved greatly.
Current Arvixe customers also have access to email and ticket support as well as a customer forum to ask your fellow webmasters common questions. Arvixe does have a decent knowledge base and current blog to keep you up to date on the company.
Arvixe data centres are located throughout the U.S.
Each center has a fully redundant power supply, backup generators and a UPS power control system. Monitored 24/7/365 for security so you can feel like your site is completely safe and in good hands.
Their network speed and capacity are specifically formulated to eliminate bandwidth traffic jams and roadblocks to assure high volume and super fast response times for your site.
Like other hosting providers they test to ensure their network is without a single point of failure and operate from a Tier 1 network. All of this works together to provide your site with shorter, faster connections and gives your visitors a better online experience.
Arvixe does offer the standard 99.9% uptime guarantee. Uptime has been a problem for the company in the past, but the host seems to have turned over a new leaf recently.
They also go one step above and offer a 100% uptime guarantee for dedicated servers.
They will refund you a prorated amount for any downtime that occurs with your site.