30-Second Review

9.1

Value Ranking
(#2 OUT OF 17)

7.5

Quality Ranking
(#16 OUT OF 17)

8.3

Overall Score
(GOOD)


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Great support and a wide range of options for all levels of webmasters


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Uptime and speed options could be better 

Details

Bluehost is probably the most popular web host in the world.

 

All things considered, they're one of the better budget hosts, too. No big complaints, here.

 

I've used Bluehost since 2010. Support is great if you call after midnight, but I've had to wait 30+ minutes when calling during the day (USA mountian time - they're based out of Provo, UT). And this has happened several times throughout the years.

 

They know how to dumb it down for the masses. In a good way. People like me (who were rookies) could easily figure out how to do things like 1) install Wordpress 2) set up web email 3) check web email, etc, etc. 

 

Bluehost is a well-balanced web hosting service that knows what it’s good at. 

 

It provides an easy to use, stable platform that can be set up in minutes. They offer many different options to aid expansion, custom features and web analytics. 

 

If you’re looking for a comprehensive but reasonable web hosting service to get a new website up and running, Bluehost is a great choice.

Features

All Bluehost servers are solely Linux based and come with a great range of different options to keep your site running smoothly. 

 

Unfortunately, the virtual private server (VPS) plans are a bit higher than other budget hosts and would allow you the same basic resources (30GB of storage, 2GB of memory and up to 1TB in data transfers for the basic plan). 

 

There’s plenty of packages for dedicated servers too which provide you with extra memory, drive space and high data transfer. 

 

Bluehost servers come with fully managed WordPress integration, which means it uses the same security as WordPress to protect your installation. This allows it to automatically backup your site and it comes with it’s own ready to go content management system, so all you have to do is login to WordPress and begin creating your site. 

 

Bluehost boasts a range of tools to help you build, manage and protect your site. To build your website there’s the host-favorite website builder Weebly. 

 

The user-friendly design uses drag and drop to help you quickly create an attractive site complete with social media links, contact forms, newsletter sign-up and more - the free version allows you to create 6 pages with custom HTML.

 

There is an upgraded version (for a monthly fee), but it gives you a lot more options. From custom themes and password protected pages to the use of Mojo Marketplace. 

 

You can find a wide selection of top brands often at a reduced price in the beefed up version. 

 

Many popular e-commerce choices like Magento and ShopSite are on sale for store creation. Bluehost runs both PostgreSQL and MySQL increasing your building options. 

 

You’re going to need email accounts and luckily Bluehost’s basic plan lets you create a 100 right off the bat, and you can buy unlimited email options if you need them. 

 

With no email needed on sign up, setup is simple compared with other hosting sites - just go to the control panel and add as many email addresses as you want. The control panel (cPanel) can also be used to directly access your inbox if you wish.

 

Bluehost runs a tight ship with several anti-spam filters, IP address blacklists, set up email filters, hold digital certificates and private keys. Secure-shell systems like this help admins manage the site with ease. There’s also SSL from CloudFlare to ward off attacks to your service.  

Support

Known for being one of the better web hosting companies for customer support, Bluehost offers 24/7 custom care through all it’s mediums - so that’s phone, web chat, a FAQ and support troubleshooting base and ticket based system. 

  

All customer service representatives are quick to deal with queries and issues, from general advice to step-by-step walkthroughs. 

 

With in-depth knowledge and skill in using Bluehost they can respond in a timely manner allowing them to service more customers each day without compromising on quality or professionalism. 

 

In case you wondering just how timely Bluehost is - they’re proud to have customer call waiting times of less than 30 seconds, from staff based in their only call-center based in Utah. 

 

Not too shabby. 

 

Bluehost is certainly the service for you if you’re looking for an affordable 100% in-house web hosting solution. The knowledge base with mentioned above also has the addition of a user forum and plenty of guides and video tutorials to help your website be the best it can. 

 

This all comes with a 30-day money back guarantee, so it’s definitely worth a try with that kind of assurance in place.  

Speed

The speed of your website is vital and certain factors such as load time are significant to the overall reputation and traffic your site will receive. 

 

Bluehost is a mixed bag, but the shared plans are not built for speed. You’d have to upgrade to cloud or WP plans to get to their entry level fast servers.

 

If you’re looking for a shared plan that’s quick, you can check out our review of SiteGround.

Uptime

One of the most important factors in the quality of web hosting is uptime. You don’t want your site going down, that’s a sure way to lose customers, not to mention a waste of money if a host can’t ensure swift uptime. 

 

When monitored by internet uptime trackers, Bluehost does seem to be very stable in terms of uptime.

 

While the company doesn’t publish any figures or make any statements on the matter, Bluehost users can find the server status page and any details of any upcoming updates in the customer support portal.